SPEED Multimedia Refund Policy

At SPEED Multimedia, we prioritize transparency, integrity, and a positive client experience. Our refund policy is designed to outline the terms and conditions governing reimbursement requests and to clarify the scope of our services in various contexts.

1. Reimbursement for Course Fees

Clients enrolling in our courses are entitled to a seamless refund process under the following conditions:

Full Reimbursement: A comprehensive 100% refund of course fees is available to clients submitting a refund request a minimum of 2 days before the scheduled commencement of the respective course.

2. Course Registration

Non-Transference: Course registrations are deemed non-transferrable, ensuring that the benefits and responsibilities associated with registration remain specific to the enrolled individual.

3. Registration Charges

Non-Refundable: Registration charges, representing administrative and processing costs, are non-refundable, regardless of the circumstances surrounding a reimbursement request.

4. Non-Refundable Development Charges

Comprehensive Services: Charges related to our diverse range of development services, including web and application development, digital marketing, data analysis, and business intelligence consultancy, are non-refundable.

5. Design and Development Work

Intellectual Property Ownership: Intellectual property generated through design and development work, comprising custom designs and code development, remains non-transferable to ensure the preservation of proprietary work.

6. Source Code and Design Files

Restricted Access: SPEED Multimedia maintains a stringent non-disclosure policy and does not disclose or provide clients with access to source code or design files for any project.

7. Service and Support Under Annual Maintenance Contract (AMC)

Exclusive Eligibility: Clients under an active Annual Maintenance Contract (AMC) benefit from exclusive access to ongoing service and support. It is important to note that service and support are not extended to clients whose AMC has lapsed.

8. Refund Application Process

Clients seeking a refund for eligible courses must initiate the request by contacting our dedicated customer support team at info@speedmultimedia.in. Such requests must be submitted a minimum of 2 days prior to the course commencement.

9. Processing of Refunds

Refund procedures, once approved, are executed within 10 Working days. The duration of the processing period may vary based on the payment method employed for the original transaction.

10. Policy Amendments

SPEED Multimedia retains the right to revise or amend this Refund Policy at its discretion. Any alterations will be effective upon the publication of the updated policy on our official website.

11. Contact Information

For any queries or concerns related to this Refund Policy, please direct your inquiries to info@speedmultimedia.in

At SPEED Multimedia, we value our clients and remain committed to providing exceptional services while upholding the highest standards of business ethics.